Move my electricity supply (service alterations)

Please be advised that NGED are unable to move smart meters. Where you have a smart meter installed, you will need to make arrangements with your supplier to move the equipment to your meter location on the same day as we move your supply. 

Apply

We can carry out this work if you wish to move your main fuse and incoming cables. You can apply for this by clicking the button below. 

If you only wish to move your meter a short distance (with no change to the incoming cables) then you will need to ask your Electricity Supplier to carry out this work, since they are the legal owner of the meter. To find your supplier, check your electricity bills or use the tool on the right. 

Please note: there are different types of meters, including those with a separate time switch and smart meters. Smart meters usually have a separate in-home display. If you are unsure what type of meter you have installed at your property, your supplier will be able to advise you. You can find out who your supplier is here

You can apply online below, or download an application form here

Before you start

Make sure you have the following to hand:

  • An outline drawing or a suitably marked photo of the proposal
  • Your MPAN number
  • The type of meter you have
  • Details of your existing and new supply location 

Take a look at our Guidance on Moving your Electricity Supply

Do we serve your area?

It's easy to find out if we work in your area, all we need is your site postcode. 

New to Connections?

By creating new connections to our power network, or modifying existing connections, we can provide access to the power you need. 

Find out more about our connections process and what you need to apply. 

Where to send your application

 You can either email or post your application to your regional office. Make sure to include any supporting documentation.

Email: nged.newsupplies@nationalgrid.co.uk

Post: National Grid Electricity Distribution, Records Team, 6th Floor, Toll End Road, Tipton, DY4 0HH

How much will your connection cost?

The cost of your connection will depend on the specifics of your application - this is all worked out in line with our Connections Charging Methodology.

To help give you an idea we have worked out the average costs and timescales. You can also try our self-serve budget estimating tool for indicative prices.

Speak to someone

We are here to answer your questions. 

0800 0963080

Call us: Monday to Friday, 8am - 5pm

Alternatively, fill in a queries from and we will call you back the following day.