The way we charge for some of our larger connections quotes is changing from 1 April 2024.

Customers seeking quotations for connections greater than 250kVa at high voltage will be required to pay for them when they are issued.

Our aim is to ensure that we are cost reflective so that the costs associated with providing a quotation are more evenly distributed, rather than only recovering these costs from customers who accept and build. This will help us deliver a fair and more transparent service.

We will continue to provide budget estimates free of charge and a range of free online support, such as an interactive costing tool and capacity maps, will be available to help customers through pre-assessment stages before they make an application.

A review of connections offer charging will take place annually and updates will be published on our website within our statement of methodology.

If you have any queries, please contact your local planner.